Minutes

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Listening Post – February 25, 2026 Minutes 
The Zoom recording is available for anyone who would like to review the full discussion. 
Key Points Raised 
• Tracking complaints and follow-up actions Participants emphasized the importance of consistently 
tracking complaints along with any warnings, citations, or follow-up steps. While the Police Department
maintains these records, other departments — such as the Building Inspector ’ s Office — do not appear
able to generate similar lists. Improving this capability would support transparency and accountability. 
• Clarifying responsibility for public works tasks There is ongoing confusion about which entity is 
responsible for certain maintenance duties. For example: Who is responsible for keeping bus stops clear
of snow or other barriers in areas like CVS or Golden Drive — the DPW or the MBTA? Clear guidance is
needed. 
• Improving communication about town events and emergencies Residents expressed a desire for more
timely and coordinated communication regarding community events, emergency updates, and other
important information. 
• Impact of 3A non-compliance on unrelated grants A question was raised about whether the 
Commonwealth will continue to withhold consideration for grants unrelated to zoning — such as the
Massachusetts Disability Grant — due to non-compliance with 3A. This grant requires a self-assessment of
the town ’ s ability to meet disability access needs. How will the town meet this requirement? A
suggestion was made for the Town Manager ’ s Office to contact Jeff Dugan at the Office on Disability for
guidance (617-272-7440). 
Event Ideas 
 Community Triathlon 
 Winter Farmers Market 
 Activities connected to the Tall Ship event